If you get an error Windows cannot find HELPCTR.EXE, it may be that a registry entry has gotten corrupted.
- Start Regedit
- Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\HELPCTR.EXE
- If the key isn't there, right click and create a new key HELPCTR.EXE
- It should have a value of C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe
- Reboot
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